[Ticket-entrance] Kids under 6 rule and Goodie bag lane will not be implemented

[Robert (aka Number3)]

Hello Thomas,

I appreciate the work you and the others in Team:Entrance are doing, but 
the tone of your last mail didn’t land well with me. I’d like us to keep 
the conversation respectful, assumption‑free and collaborative.

Let’s sit down in person on Saturday 26 July with Christel to make one 
clear, documented decision volunteer  load and entrance queue. To make 
ensure all vistors have an welcoming entrance to WHY2025 and all 
involved volunteers have a good time.

I am sure we can find way to make this work for all involved and until 
we’ve aligned, I’d prefer we don’t discard options; let’s look at 
throughput, volunteer capacity and communcation impact together.

Warm regards,

Robert / Number3
Secretary - IFCAT Board
Member of Team:Info for WHY2025

M: +31 (06) 39 23 89 96
E: number3 at ifcat.org


------ Oorspronkelijke bericht ------
Van "thomascovenant" <why2025 at thomascovenant.org>
Aan "number3" <number3 at ifcat.org>
Datum 24/07/2025 14:24:52
Onderwerp Kids under 6 rule and Goodie bag lane will not be implemented

>Hello Robert,
>
>(it is nice to start with Hello for people who volunteer for the event, yes?)
>
>You have not asked if your orders are ok with Entrance, how they will influence the Entrance or if we have any input on it. That is a team who lets in all the visitors.
>
>>At this point it has been decided not to hand out badges to kids under 6. So this has to be >put into ticket and entrance handout procedure (that's why christel is in the CC).
>>Also it is clear now
>
>I appreciate putting the instruction in bold letters, but we all can read and it does not magically make it so.
>
>Let me give some thoughts on it:
>
>Event has badge shortage. WHY is not announcing the badge shortage and there is a PR no-waste solution.
>
>1. Asking each visitor if they want a badge slows the queue down. It is doable.
>Let's be real - over 90% of the people will want a badge.
>
>2. Having a separate lane is not sensible due to (1) and will create extra chaos.
>
>3. Asking volunteers to remember kids' age limit, ask their parents - why do you want to know? explain - who then asks the kid if she wants a badge (what is a badge, father? explain). This is inefficient. People do get annoyed, kids get disappointed - I just found out what badge is but I can't get one!
>
>I do not want to put my volunteers through this just to make badge shortage look better so we are not doing points 2 and 3. Clear, fast entrance for 3k+ people and sanity of my volunteers is my priority. If we have capacity, people with small kids and disabilities will get any separate special lanes.
>
>When badges run out, when lines get long and chaotic, when kids complain, alcohol wristband is denied or anything else goes wrong... T&E gets the blame, heat and frustration. I hope you can keep it in mind.
>
>Kind regards,
>thomas
>
>* * *
>
>Friendly geek in Amsterdam
>
>https://wiki.techinc.nl/index.php/User:Thomascovenant
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